The second-hand marketplace Shoppers Express Frustration Regarding Sizing Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its sizing categories for female and kids' apparel but did not contact all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The platform stated the new system was more in line with similar services.
It has advised users to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Modifications
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, the service retracted a modification to its shipping options due to shopper criticism.
